HOTEL 5 DE MAYO, Puebla – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
Hotel 5 de Mayo offers Standard Deluxe rooms and Suite Deluxe accommodations. All rooms include a seating area, flat-screen TV with cable channels, safety deposit box, private bathroom with rainfall shower, free toiletries, and hairdryer. Suites feature a hot tub and spa bath. Some rooms offer city views through soundproof windows.
Dining & Restaurant
The Pontevedra restaurant serves Mexican cuisine with traditional dishes and drinks. Guests can enjoy à la carte breakfast daily. The bar offers drinks and snacks, and room service is available 24/7.
Leisure Facilities
The hotel features an indoor saltwater pool, 24-hour fitness center with Peloton bikes and Technogym equipment, and a spa with infrared sauna. Guided yoga classes are available upon request.
Location & Transportation
Located in Puebla's historic center with colonial architecture. 10-minute walk to Five Wounds of San Francisco Church, 1.5 km from Catedral de Puebla and Biblioteca Palafoxiana. 23 km from Hermanos Serdán International Airport. Near Bus #7 to Central Station.
Hotel Services
24-hour front desk, concierge service, currency exchange, business center with meeting rooms for up to 10 people, banquet hall with city views, free high-speed Wi-Fi, and complimentary private parking.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Swimming pool
- Sun terrace
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
My stay at the hotel was a mix of positives and negatives. The rooms were equipped with good amenities and all the comforts, but the Wi-Fi was not good at all. The service provided was satisfactory, offering room service, dry cleaning, and housekeeping, among other things. The location of the hotel was convenient, though not centrally located, making it a bit challenging to get to the main historic area. The dining experience offered vegetarian and vegan dishes, which was a plus for me. Overall, the facilities were modern and well-kept, providing a comfortable stay.
The hotel is conveniently located in the heart of the city center, close to main historical attractions. The rooms offer good amenities and all the comforts needed for a pleasant stay, although the Wi-Fi connectivity was a bit unreliable. The service was exceptional, with great room service and housekeeping. The dining experience was delightful, especially for vegetarians, and the included scramble eggs were a nice touch. However, the fresh cream cakes were not up to par. Overall, a great value for money stay with a few minor downsides.
My stay at the hotel was overall pleasant. The rooms were comfortable and well-equipped, but the Wi-Fi wasn't the best. The service was excellent, offering various amenities, and the location was convenient for exploring the city. The dining options were limited but satisfactory, and the facilities provided added value to my experience.
I stayed at this hotel and had a mixed experience. The rooms were comfortable and well-equipped with good amenities, but unfortunately, the Wi-Fi was unreliable during my stay. The service was top-notch with attentive staff catering to my needs. The hotel's location was convenient for exploring the city center and major attractions, but some noise could be heard from the nearby bustling streets. The dining options, though limited, provided satisfying meals. Overall, a decent stay with some room for improvement.
The hotel is located in a pretty centralized area, with good amenities and a not so great Wi-Fi connection. The service was friendly and accommodating, but there were some issues with the pricing. Overall, a decent stay with a couple of drawbacks.
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